Booking & Availability:
Q: Can I rent a Twizy if I am not staying at one of the hotels listed on your Book Now Page?
A: Yes of course. The properties listed on our Book Now page are those that have our charge points conveniently located on site for their guests. If you are staying at a property that hasn’t yet installed charging facilities, don’t worry, you can still rent a Twizy. You will however need to book using the Hamilton Princess option, and bring it back there or our Fairmont Southampton location to charge it up when the battery runs low. We also have a network of public charge points available island-wide to allow you to top-up on the go!
Q: What are the requirements for drivers to rent a Twizy?
A: All drivers must be at least 25 years old and hold a valid driver’s license from their home country.
Q: Why do I need to have insurance?
A: Bermuda law requires all drivers to carry local third party liability insurance.
Q: How much does it cost to rent a Twizy
A: While our pricing varies according to the time of year and demand, as it does with nearly every car rental company around the world, a one-day booking comes in around $100 a day. There is also a one-time charge of $30 for Third-Party insurance which will cover you for the duration of your rental. Discounts are offered for bookings exceeding 7 days, 14 days and 1 month. To get an exact price head to Book Now, choose you accommodation and select your intended rental dates
Q: Does it cost extra to add another driver to the booking?
A: No it doesn’t. When making a booking just make sure that all drivers complete the Driver Contract of Hire. You will need to be at least 25 years old and hold a valid driver’s license in order to be a registered driver.
Q: What is the latest time I can pick up my Twizy
A: Our last pick-up option is 4pm and while we know you are on vacay time we please ask that customers be punctual.
Q: What is the earliest time I can pick up my Twizy
A: We open for pick-ups at 9am. Not any earlier (you are on vacay time anyway).
Q: Do you rent by the hour or have half-day options?
A: Our shortest rental period is 24hrs. We have a drop box option if you need to return your vehicle after hours but within your 24hr rental period. Please park and plug in your Twizy and leave the key with the Hamilton Princess concierge or in our drop box at the Fairmont Southampton.
Q:Will you drop-off and pick-up a Twizy at/from our hotel?
A: Unfortunately not. All pick-ups and drop-offs need to be made from the location detailed on your booking invoice.
Q: How do I charge my Twizy?
A: There is a cable located under a flap at the front of your vehicle. Turn your Twizy off, pull out the cable, and plug it into one of our green and white CV charge points. When charging is complete it will automatically stop charging.
Q: Where can I charge my Twizy?
A: We have an ever expanding network of charge points island wide. Please enquire as to the locations when you pick up your Twizy.
Q: How long does it take to charge my Twizy?
A: It takes about Three hours to fully charge your Twizy from empty (best to do it when you are done using it for the day). That said, you can get a significant charge in as little as 20 minutes. So if you see one of our charge points anywhere, feel free to stop by and top-up!
Q: What is the range of my Twizy?
A: The Twizy gets about 80 kilometers per charge, depending on your style of driving. Bermuda is 35 kilometers from end to end, making the whole island, and more, accessible on a single charge.
Q: How much does it cost to charge my Twizy?
A: Nothing. You do not need to pay to charge your Twizy.
Q: How do I have charge points installed at my hotel, guest house, restaurant or tourist attraction?
A: Charge points are quick, easy and affordable to install. Please provide us with you information here
Bermuda Road Rules:
Q: Do they really drive on the left-hand side of the road in Bermuda?
A: Yes we do! We have "Keep Left" stickers conveniently located inside your Twizy to remind you.
Q: What is the speed limit in Bermuda?
A: The speed limit in Bermuda is 35 kilometers per hour (for those of you not familiar with kilometers, trust us, it's not fast!). In the town of St. Georges, the speed limit drops to 25 kph. You will always be able to tell your speed using the digital speedometer on the Twizy's dashboard. But remember, there are penalties for speeding on Bermuda's roads.
Q: Are there other traffic rules I should be aware of?
A: Bermuda's traffic laws are probably pretty similar to your driving rules at home (unless, maybe, you're from Uzbekistan?). Red lights mean stop, yellow means caution, green means go.
Q: Can a child ride in the back seat?
A: Our policy, in accordance with advice from the vehicle manufacturer, is to strongly suggest that children under the age of 5 do not ride in the Twizy as a passenger.
Q: Can a child sit on the passenger's lap?
A: No, by law the Twizy can only carry two occupants at a time. We strongly suggest that children under the age of 5 do not ride in the Twizy as a passenger.
If we still haven’t answered your question, please feel free to email us at firstname.lastname@example.org Or contact us on the details below